Privacy Policy

Effective Date: 10.07.2025

HIK Trainings (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, training programs, coaching services, and AI-powered tools (including Hi Koach™).

1. Information We Collect

We collect the following types of information:

A. Personal Information

Name, email address, phone number, job title, company
Payment and billing details (processed via secure third-party platforms like Stripe and Square)

B. Professional Development Data

Gallup CliftonStrengths™ and other assessment results
Coaching notes, goal tracking, and session insights
AI interactions via Hi Koach™

C. Technical & Usage Data

Device and browser type, IP address
Pages visited, time on site, and engagement patterns
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Deliver personalized training and coaching experiences
Provide access to custom tools like Hi Koach™ and the HIK Learning Portal
Communicate onboarding steps, schedules, and program updates
Track progress and deliver final reports to you and/or your organization (if applicable)
Improve our services and develop new offerings

3. Sharing Your Information

We do not sell your data. We only share information with:

Trusted third-party platforms (e.g., Gallup, Notion, Stripe) for essential service delivery
Your employer or team sponsor for program reporting, where applicable
Legal authorities if required by law

All vendors and partners are held to strict data privacy and security standards.

4. User Responsibilities

Hi Koach™ and related AI features are used to provide real-time, personalized coaching support. AI-generated content is private and tailored to your inputs. Data from these sessions may be anonymized and aggregated to enhance tool performance—but never shared with third parties.

5. Data Retention

We retain your data only as long as necessary to deliver services and comply with legal obligations. You may request data deletion at any time by contacting us at privacy@hiktrainings.com.

6. Your Rights

Depending on your location, you may have the right to:

Access your data
Request correction or deletion
Opt out of marketing communications
Limit data processing

To exercise these rights, contact us at privacy@hiktrainings.com.

7. Data Security

We implement industry-standard security measures including encrypted storage, secure data portals, and limited access controls. Our platforms are hosted on secure cloud services like Microsoft Azure.

8. Cookies & Tracking

We use cookies for website functionality, analytics, and personalized experiences. You can manage cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review it regularly.

11. Contact Us

If you have questions or concerns, reach out to:
‍
‍Email: privacy@hiktrainings.com
Website: www.hiktrainings.com